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Friends unable to 'Join' GroupRecipes

  • htreski 7 months ago
    Hi, I have a few friends who have tried to register on this site, but they keep getting an error saying that their email address is already in your database. They are sure its not and have tried multiple personal addresses to confirm the issue. Any suggestions?
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  • keni 7 months ago said:
    Hi htreski

    Please have your friends email info@grouprecipes.com and put in the SUBJECT line "LOG IN HELP NEEDED SENT FROM HELP GROUP"

    hopefully someone will get on it and help them out

    Keep us informed, here, k??

    :)
    Flag
  • windy1950 7 months ago said:
    Also have your friends check their spam folders for the email Group Recipes would've sent containing password / login information. You need to have the Group Recipes email addy in your directory in order to keep your email program from dropping the email with the password / login information into the spam folder.
    Flag
  • htreski 7 months ago said:
    Thank you Keni & Windy! One person has gotten in now, but these is still one that is experiencing the issue. I'll keep you posted if I get a response.
    Flag
  • bakerme 7 months ago said:
    I'm, having a similar problem trying to join the Refugees group. I joined the site a year ago? but just recently joined the I Made It group. There's so much talk on there about the Refugees group that I have sent numerous requests to join and haven't gotten anything. Every time I click on the join this group button, I either get request sent or membership pending.
    Flag
  • frankieanne 7 months ago said:
    Refugess is a private group so your membership has to be approved by the moderator. You might try sending her a PM. Keni is kinda hit and miss to the site, too, so that may have something to do with it. Good luck!
    Flag
  • NPMarie 7 months ago said:
    I was going to say the same thing as Frankieanne:) I'm pleased you joined the I Made It Group! When you try someone else's recipe, be sure to post your review! We enjoy seeing what other people on this site make and what they thought of the recipe:)
    Flag
  • bakerme 7 months ago said:
    Thanks for the tip about messaging. I'll try it.
    Flag
  • htreski 7 months ago said:
    Hi everyone - thanks for all the comments! As of today, my friend still has not received a response to her email with the subject of "LOGIN HELP NEEDED" and she still can't register for the site. :(
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  • frankieanne 7 months ago said:
    Htreski, you may have her try re-registering at a different computer other than the one she is using. This site may have marked her computer, for whatever reason. I think she may even have to make a new email address just for this site.
    Flag
  • htreski 7 months ago said:
    Thanks, but she has already tried both of those things too (different computer & other email address).
    Flag
  • bakerme 7 months ago said:
    I posted a message on Keni's page, but no answer yet. Continuing to click on join this group hasn't worked either.
    Flag
  • frankieanne 7 months ago said:
    Due to "stuff" in Keni's life, she can't always make it here on a regular basis. You may have to be patient with her. She will be back at some point.
    Flag
  • bakerme 7 months ago said:
    Are you sure Keni is the right person for me to message to join the Refugees group? I looked at her profile page and it's not listed as a group she belongs to.
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  • frankieanne 7 months ago said:
    Keni is the creator of the Refugees group so I am assuming she is still the moderator. So, yes, she would be the right one.
    Flag
  • htreski 7 months ago said:
    Again, my issue is that they can't register for the Grouprecipes.com AT ALL. Its not about joining a particular 'group' once you're in. I think we've given up on this website since we still have no response to resolve this issue. Thanks all, good luck!
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